Privacy Policy

Last Updated: September 13, 2024

This Privacy Policy describes how Kunnende Ltd ("we", "us", or "our") collects, uses, and shares information when you install or use our apps in connection with your Shopify store.

1. Information We Collect

1.1 Personal Information

We collect personal information from you and your customers when you install the app and use it in connection with your Shopify store, including:

• Contact information: Name, email address, phone number
• Shopify store information: Shopify store URL, store name, currency, and country
• Billing information: Payment details like credit card number and billing address

1.2 Information Automatically Collected

When you visit our website or use our apps, we may automatically collect information about your device, your Shopify store, or how your store interacts with our apps, including:

• Device information: IP address, browser type, and operating system
• Usage data: Pages visited, time spent on the website, and navigation patterns

1.3 Shopify Data

When you install our app, we may access certain information from your Shopify account, including:

• Order details, customer data, and transaction history
• Product information and analytics

2. How We Use Your Information

We use your information to:

• Operate and improve our apps and services
• Process your transactions and manage billing
• Communicate with you about updates, promotions, or support
• Analyze app performance and usage to enhance our services
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Shopify: As our apps run on the Shopify platform, we share data as required for app functionality.
• Service Providers: We use third-party services for hosting, payment processing, and other functionalities.
• Legal Compliance: We may disclose information if required by law or in response to legal requests.
• Business Transfers: In case of mergers or acquisitions, your data may be transferred.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can ask us to update or correct your information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
• Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at [email protected].

5. Data Retention

We retain your personal information as long as necessary to provide our services or as required by law.

6. Data Security

We implement security measures to protect your information, but no method of transmission over the internet is 100% secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes via email or our app.

8. Contact Us

If you have any questions or concerns, please contact us at:

• Email: [email protected]
• Address: 56 Sterling Place, W5 4RA, London, United Kingdom

By using our apps, you acknowledge that you have read and understood this Privacy Policy.